Meet Caroline Marshall, founder of the multi award-winning agency Upsource. Caroline shares her journey into the virtual assistant industry, how motherhood influenced her career, and the importance of self-care while managing a growing business.
Discover the nuances of transitioning from EA to VA, the benefits of flexible work, and why communication is crucial for client relationships. Caroline also reveals her strategies for building a robust team, the challenges and rewards of running a business, her favorite personal productivity tools, and her top London restaurants. Plus, learn about her podcast 'Bump to Business Owner' and the significance of addressing the motherhood penalty in business.
Steal Caroline’s “stack” of recommendations (along with all guests) in the Coffee & Oysters Guide.
Caroline on LinkedIn: https://www.linkedin.com/in/carolinepooley/
Instagram: www.instagram.com/bumptobusinessowner
00:00 Introduction
03:35 Introducing Caroline Marshall
04:45 The Virtual Assistant Industry
08:22 Motherhood and Business
12:04 Building and Growing a Team
21:56 Revenue Streams and Podcasting
30:20 Fun and Personal Favourites
32:09 Personal Policies
34:03 Tech Tools and Apps for Productivity
36:40 Work from Home Style
38:36 Beauty and Skincare Routines
41:57 London Living and Recommendations
50:08 Wins and Reflections
53:24 Conclusion
🪄 Partnerships & Questions: coffeeandoysters@gmail.com
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📺 YouTube: www.youtube.com/@CoffeeandOysters
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Your girl,
Frances
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